PROJECT DETAILS
Date: 2022, 2023
Learning Solution: Interactive eLearning & Practice Simulations
Tools Used: Adobe Captivate, AthenaOne: Electronic Medical Record System
The organization identified a need to hold refresher training for front desk staff due to requests from on-site management. In-person trainings were already being held for low-performers, but due to staffing shortages, sites did not always have the ability send staff to in-person training.
Additionally, there were requests for non-low performers to touch-up on their skills without having to re-attend live training sessions.
A multi-module eLearning course was developed that covered the key areas identified for review.
This module included voiceover work, gamification components such as drag-and-drop and click-to-select questions, and interactive simulations.
PREVIEW THE ELEARNING MODULE BELOW!